The patients who stopped mid-plan meant to come back.
Some stopped last month, some a year ago. We call, text and email until they book, then show you who came back and what it was worth.
90 seconds. Four numbers you already have.
Patricia M.
Visit 6 of 12
- EmailDay 1Opened
- TextDay 3Replied
- Robin AI callsDay 5Booked
01 / 08
Everyone else is waiting for the phone to ring.
We go out and get these patients back on your schedule.
Your EMR counts the slots you filled, not the plans you finished. That gap gets made two ways.
They stop partway
8visits never happened
Visit four, five, six. Then no next appointment.
Nobody cancelled, so nothing turns red and nothing chases them. Half a plan of care is still open, and they did not get better. A plan that stops at four was not finished. It was abandoned.
They finish, then vanish
6months of silence
Every visit you prescribed, done. Then nothing.
Discharged, doing well, and they never join whatever comes next. On paper it is a win, so nothing flags it.
Both already know you. We go get both.
A fuller schedule from your own list also means you are less exposed if a referrer retires or gets bought.
Your week, filling
+8 slots
Muted slots are already booked. The lit ones are patients we brought back.
For a clinic your size, that gap models out between $20,000 and $30,000 a year. The calculator below uses yours.
02 / 08
BUILD YOUR VAULTDrag the sliders. Watch your vault fill up.
Four sliders, priced with your numbers. Each one unlocks the playbooks that fix what it found. Finish all four and the whole vault ships free, with a 20-minute Implementation Call to build your 60-day plan.
Your clinic
0/4 sliders160 visits a month, prescribed and never delivered
Conservatively recoverable: $1,200 to $2,400 a month
40 evals x (10 prescribed − 6 attended) x $150 = $24,000 a month. Band is 5–10% of that.
PLAYBOOK
Eliminate No-Shows
The 3-touch confirm system
Drag "Visits you prescribe" to unlock
PLAYBOOK
No-Show Rescue
Same-day recovery + call script
Drag "Visits you prescribe" to unlock
PLAYBOOK
Stop Drop-Offs
Gap-in-care recovery, 21-day arc
Drag "New evals per month" to unlock
PLAYBOOK
Quiet List
The 6-months-quiet list, worked in waves
Drag "Visits they attend" to unlock
PLAYBOOK
New Patient Welcome
First-3-visits retention
Drag "New evals per month" to unlock
PLAYBOOK
Reviews & Referrals
Graduation: reviews, rebooks, referrals
Drag "Collected per visit" to unlock
03 / 08
One message is not a campaign
Three patients, three different situations, three different conversations. Eighteen in all, each with its own sequence.
Three of eighteen. Different channels, different order, different length.
- Quiet hours, consent and per-patient frequency caps, enforced before anything sends
- The voice agent runs on your own local number
- It confirms who it is speaking to before discussing anything
- Every call recorded, transcribed and scored for compliance
- Script changes tested against adversarial scenarios before they ship
04 / 08
PROVEN SYSTEMSThe same campaigns, run by hand first
We ran these campaigns by hand before they were software, for two businesses. Not clinics, and not named here at their request. Here's what they recovered:
Past Patients, Back on the Schedule
The same campaigns that now power Clinic OS Pro, run by hand. $40K came back in the first business's opening 60 days. $200K over the four months after that.
Automation That Runs Itself
Installed the same retention and follow-up systems that now power Clinic OS Pro – turning one-time customers into repeat revenue and freeing 20 hours a week.
I'm Ben. You'll be talking to me.
Founder, Clinic OS Pro
I build revenue and retention systems for sports & ortho PT clinics – Clinic OS Pro is those systems, automated. No VC, no sales team, no handoffs. If you book a call, it's with me.
05 / 08
Each one needs a different conversation.
Every campaign runs on the list already in your EMR. Nothing here asks you to switch systems or go find new patients.
Gone 3, 6, 12+ months
The quiet list. Worked in waves across the year, never the same message twice.
Never booked the next one
Still mid-care and drifting. Re-engaged before they become the quiet list.
And the visit they cancelled
Worked the same day, before the slot goes cold.
06 / 08
PRICINGSimple, transparent pricing
Run it in-house or let us run everything for you.
Clinic OS Pro
Run it yourself. Connect your EMR and launch your first campaign inside a week.
Less than one rescued no-show
- Smart schedule and daily action list
- No-show rescue, plan-of-care and win-back campaigns
- EMR integration plus CSV import
- A setup call to get your first campaigns live
See everything included
- Automated email and SMS sequences
- Retention and revenue dashboard
- 20,000 emails and 1,500 SMS a month
60-Day Sprint
Done-for-you installation.
Powered by Clinic OS Pro.
Success fee only if we hit your targets
You pay only after we have recovered double our fee. 60 days to do it, plus 30 more on us if we need them. If we never get there, you owe nothing and keep everything we built.
- Cancellations and missed calls worked the same day
- Win-back campaigns across your whole quiet list
- Baseline measured and locked before we touch anything
- Revenue counted only on visits actually attended
See everything included
- Every message written for your clinic, not a template you configure
- Two clinics at a time, because I run every one of these myself
Growth Partner
We keep running everything after the Sprint.
Pays for itself at 5 extra visits a month
- Everything in Clinic OS Pro
- Campaigns set up and run for you
- Quarterly campaigns we design and run
- Monthly optimization and ROI review
See everything included
- AI Calling for no-shows and win-backs
- Dedicated success manager for your clinic
- Unlimited email and 5,000 SMS a month
1,500 minutes a month, about 900 calls.
Both Sprint slots taken?
I run two Sprints at a time, because I run each one myself. If both are full, leave your email and I will tell you when one opens. You do not have to wait. Clinic OS Pro is self-serve, works with your EMR, and starts with a setup call.
What happens on the Implementation Call
20 minutes on Zoom
No deck. No pitch theater.
We review your numbers
Your EMR, your three gaps, your targets.
You leave with the plan
Yours to keep – work with us or not.
07 / 08
Built for healthcare
It runs on the EMR you already have, and never writes to it.
Don't see yours? See the full list or
HIPAA compliant. BAA available.
All data encrypted in transit and at rest.
Read-only EMR access. We never modify patient records.
We only sync limited contact and appointment data.
08 / 08
Common Questions
Ready to see what your EMR does not report?
Book an Implementation Call. We'll review your EMR, plan your setup, and show you exactly what's recoverable.