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Clinic OS Pro vs Solutionreach

General healthcare patient engagement platformStarting ~$329/mo

See how Clinic OS Pro compares for sports & ortho PT clinics.

Feature
Clinic OS Pro
Solutionreach
Built for PT clinics
Yes – PT-specific flows, terminology, and plan-of-care progress tracking
No – dental and eye care focused
Starting price
$149/mo (public, transparent, month-to-month)
~$329/mo (quote required)
No-show recovery
Rescue Flow – automated same-day SMS, email, and AI voice call
Basic automated reminders only
AI phone agent
Yes – places real voice calls to no-shows and answers missed calls
Not available
Plan-of-care completion
Complete Flow – nudges patients nearing overdue to finish prescribed visits
Not available
Lapsed-patient reactivation
Win-Back Flow – multi-touch, 6 seasonal variants, 90-day cooldown
Date-based recall only
Plan-of-care progress (+ optional insurance auth)
Flags patients nearing the end of their plan with no next visit booked (set typical visits-per-plan once); optional per-patient insurance-auth tracking for billing clinics
Not available
Revenue reporting
Recovered revenue in $ with per-flow attribution and 3-tier confidence
Open/click rates only
AI-personalized messaging
Patient injury, goal, and name woven into every message; treating-PT signoff
Merge tags only
EMR integrations
Native: Cliniko, Jane, Raintree, Juvonno + others; CSV import for any EMR
400+ (mostly dental/medical)
Contracts
Month-to-month, cancel anytime
Long-term contracts reported

Where Clinic OS Pro Wins

PT-specific at under half the price

Clinic OS Pro is built specifically for sports and ortho PT clinics at $149/mo – public and month-to-month. Solutionreach starts at ~$329/mo, requires a sales call for pricing, and is designed around dental and eye-care workflows, not PT.

AI phone agent that acts on no-shows

Clinic OS Pro's AI phone agent places real voice calls to no-shows the same day – not just a text. It also answers missed calls so no lead falls through after hours. Solutionreach has no equivalent outbound voice capability.

Plan-of-care progress tracking and completion flows

Clinic OS Pro flags patients nearing the end of their plan of care – you set your clinic's typical visits-per-plan once and it surfaces who's running low with no next visit booked, with optional per-patient insurance-auth tracking for clinics that bill insurance. Neither exists in Solutionreach.

Revenue reported in dollars, not clicks

Clinic OS Pro reports recovered revenue in $ with per-flow attribution and three confidence tiers. Solutionreach reports engagement metrics. PT clinic owners need to know the dollar return, not the open rate.

Where Solutionreach Wins

400+ EMR integrations

Solutionreach connects to over 400 practice management systems. If your EMR is niche and not yet on our native or CSV-import list, they may already support it natively.

20+ years and 50,000+ practices

Founded in 2000, Solutionreach has the scale, brand recognition, and track record of an established platform. That breadth can matter for large multi-specialty networks.

Which Is Right for Your Clinic?

Choose Clinic OS Pro if:

Owner-led sports and ortho PT clinics that want affordable, PT-specific patient retention automation – no-show rescue, plan-of-care progress tracking, and lapsed-patient reactivation – without long-term contracts.

Choose Solutionreach if:

Large multi-specialty practices that need broad EMR compatibility and are willing to pay premium pricing for a platform with 20+ years in market.

Common questions

Does Solutionreach work for physical therapy clinics?+

Solutionreach is a general healthcare patient-engagement platform built mainly for dental and eye-care. It works for PT, but it has no PT-specific retention like plan-of-care completion or plan-of-care progress tracking. Clinic OS Pro is built specifically for sports and ortho PT.

How much does Solutionreach cost compared to Clinic OS Pro?+

Solutionreach starts around $329/mo and requires a sales call for a quote. Clinic OS Pro is $149/mo, published and month-to-month, with the full retention platform included. The one optional add-on is Robin AI calling ($99/mo, and included in the 60-Day Sprint and Growth Partner).

Is Clinic OS Pro a replacement for Solutionreach?+

For PT retention, yes. Clinic OS Pro covers no-show recovery (including an AI voice call the same day), plan-of-care completion nudges, and lapsed-patient reactivation, and it runs on top of your existing EMR so you do not switch systems.

What can Clinic OS Pro do that Solutionreach can't?+

Three things PT clinics need most: an AI phone agent that calls no-shows the same day, plan-of-care progress tracking that flags patients nearing the end of their plan with no next visit booked (with optional per-patient insurance-auth tracking for billing clinics), and plan-of-care completion nudges that recover the revenue from patients who stop coming before they finish. None of those exist in Solutionreach.

Does Clinic OS Pro use an AI phone agent?+

Yes. Robin, the AI phone agent, places real outbound voice calls to no-shows the same day, answers missed inbound calls, and confirms appointments by voice. It is live today – included in the 60-Day Sprint and Growth Partner, or a $99/mo add-on to the $149 platform. Solutionreach has no equivalent outbound voice at any price.

How does Clinic OS Pro report revenue recovery?+

In dollars – not open rates or click rates. Each retention flow (Rescue, Complete, Win-Back) has per-flow attribution and three confidence tiers: confirmed, projected, and reported. You see the actual dollar return on your retention spend.

Can Clinic OS Pro run without an EMR?+

Yes. Clinic OS Pro can run standalone with no EMR – import your patient list and use its built-in scheduling as your system of record. For clinics already on an EMR, native integrations are live for Cliniko, Jane, Raintree, Juvonno, and others, with CSV import for any system.

Will switching to Clinic OS Pro actually recover revenue?+

The 60-Day Sprint is structured to recover $30K of existing revenue from no-shows, drop-offs, and lapsed patients, or you don't pay. Book an Implementation Call to run your clinic's number.

Ready to See How Clinic OS Pro Works for Your Clinic?

Book an Implementation Call. We'll review your EMR, show you your recoverable revenue, and build a custom setup plan.

See the 60-Day Sprint$149/mo. No contracts. No EMR switch required.