Clinic OS Pro vs Prompt
All-in-one PT EMR: scheduling, documentation, billing, and RCM – EMR pricing by quote
See how Clinic OS Pro compares for sports & ortho PT clinics.
Where Clinic OS Pro Wins
You don't have to switch EMRs
Clinic OS Pro works with Prompt via secure patient-list import – keep your charts, scheduling, and billing exactly as they are. Clinic OS Pro adds the automated no-show rescue, plan-of-care completion, and reactivation flows that Prompt was not built to run.
AI phone agent for same-day no-show rescue
When a patient misses an appointment, Clinic OS Pro sends a same-day SMS and email and places a real AI voice call – not just a reminder. That multi-channel, same-day response is what converts no-shows back into booked visits. Prompt has no equivalent outbound voice action.
Retention is the whole product, not a side feature
Prompt is a strong EMR, but patient retention is not its core job. Clinic OS Pro is built end-to-end for recovering revenue from no-shows, drop-offs, and lapsed patients – the flows, benchmarks, and dollar-level reporting are all about getting patients back in the door.
Pay after results
Clinic OS Pro is $149/mo, and the 60-Day Sprint only charges a success fee after recovering $30K of your existing revenue. Your EMR is a fixed cost; Clinic OS Pro is designed to pay for itself.
Where Prompt Wins
It's a complete EMR
Prompt handles scheduling, documentation, billing, and RCM in one system. Clinic OS Pro does none of that – it is a retention layer, not an EMR. If you need an EMR, you need Prompt (or similar); Clinic OS Pro sits on top of it.
Modern, PT-built platform
Prompt is purpose-built for PT, OT, and rehab and is one of the fastest-growing EMRs in the space. If you are shopping for a new EMR, it is a strong choice.
Which Is Right for Your Clinic?
Choose Clinic OS Pro if:
PT clinics already on Prompt (or any EMR) that want automated no-show rescue, AI voice follow-up, plan-of-care completion, and lapsed-patient reactivation without switching systems or paying enterprise prices.
Choose Prompt if:
Clinics choosing or replacing their core EMR. Prompt can be your system of record; Clinic OS Pro is the retention layer you add on top of it.
Common questions
Is Clinic OS Pro an alternative to Prompt?+
Not exactly – they solve different problems. Prompt is a full PT EMR (scheduling, documentation, billing). Clinic OS Pro is a retention and revenue engine that layers on top of your EMR to recover no-shows, finish plans of care, and reactivate lapsed patients. Most clinics keep their EMR and add Clinic OS Pro alongside it.
Does Clinic OS Pro integrate with Prompt?+
Clinic OS Pro works with Prompt today via secure patient-list import – you export a patient list from Prompt and Clinic OS Pro maps the columns automatically. Direct native API integrations are live for Cliniko, Jane, Raintree, and Juvonno, with more PT-native systems on the roadmap. You can run Win-Back, Rescue, and Complete flows now regardless of which EMR you use.
Do I have to leave Prompt to use Clinic OS Pro?+
No. Keep Prompt as your EMR. Clinic OS Pro adds the retention automation Prompt was not built for – you do not change your charting, scheduling, or billing.
Does Clinic OS Pro place AI phone calls to no-shows?+
Yes. The AI phone agent places real outbound voice calls to no-shows the same day – on top of the automated SMS and email. That three-channel same-day response is what recovers visits that a single reminder text would miss. It is a live feature, not a roadmap item.
How much does Clinic OS Pro cost compared to Prompt?+
Clinic OS Pro is $149/mo, published and month-to-month. Prompt is an EMR priced by quote based on providers and modules. They are not either/or – many clinics run both, because they do different jobs.
What does Clinic OS Pro do that Prompt doesn't?+
Automated same-day no-show rescue (SMS + email + AI voice call), plan-of-care completion nudges when patients go overdue, plan-of-care progress tracking that flags patients nearing the end of their plan with no next visit booked (with optional per-patient insurance-auth tracking for billing clinics), and targeted lapsed-patient reactivation – all with recovered revenue reported in dollars per flow. Prompt reports on these metrics; Clinic OS Pro acts on them automatically.
Can Clinic OS Pro run without an EMR?+
Yes. Clinic OS Pro can run standalone with no EMR – import your patient list and use its built-in scheduling as your system of record. That said, most Prompt users keep Prompt as their EMR and add Clinic OS Pro as the retention layer on top.
How does the 60-Day Sprint work with Prompt?+
The Sprint works on top of whatever EMR you use. We import your patient list from Prompt, activate the Rescue, Complete, and Win-Back flows, and report recovered revenue in dollars after 60 days. If we don't recover $30K for your clinic, you don't pay the success fee.
Compare Clinic OS Pro to other tools
Weighing a few options? See the full roundup, or jump to another head-to-head.
More on Prompt
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