Clinic OS Pro vs HENO
HENO runs your clinic. Clinic OS Pro fills it back up. – Pricing by quote
See how Clinic OS Pro compares for sports & ortho PT clinics.
Where Clinic OS Pro Wins
Retention automation HENO doesn't do
HENO's strength is documentation, billing, and scheduling. It does not include same-day no-show recovery, plan-completion nudging, or lapsed-patient reactivation flows. Clinic OS Pro does exactly those three things – and nothing else.
Runs on top of whatever EMR you already use
You don't have to switch EMRs to get Clinic OS Pro. It layers on top of Cliniko, Raintree, Juvonno, or any EMR via secure patient-list import. If you love HENO, keep it – add Clinic OS Pro alongside it.
60-Day Sprint guarantee
The Sprint engagement gives you the full Clinic OS Pro system plus hands-on implementation for 60 days. $0 upfront. If you don't recover $30K+ in lost revenue, you don't pay. HENO offers no equivalent outcome guarantee.
Transparent, flat-rate pricing
Clinic OS Pro is $149/mo, publicly listed, month-to-month. No custom quotes, no per-provider pricing tiers, no lock-in.
Where HENO Wins
HENO is a full EMR – Clinic OS Pro is not
If you need clinical documentation, insurance billing, a patient chart system, or a scheduling backbone, HENO provides all of it in one platform. Clinic OS Pro is not an EMR and cannot replace that functionality.
Built by PTs who run real clinics
HENO was created by practicing physical therapists who operate their own clinics. The documentation workflows and billing logic reflect real PT-specific clinical requirements, including Medicare/MIPS compliance and FOTO integration.
AI-assisted documentation
HENO's AI note generation and 5-minute evaluation tools can meaningfully reduce clinician documentation time – a genuine operational advantage for high-volume practices.
Which Is Right for Your Clinic?
Choose Clinic OS Pro if:
PT clinics that already have an EMR and want to systematically recover no-shows, improve plan completion, and reactivate lapsed patients – without touching their current system.
Choose HENO if:
Clinics that need a new full EMR, integrated billing, and clinical documentation all in one platform, and are willing to migrate their system of record.
Common questions
Can I use Clinic OS Pro and HENO at the same time?+
Yes – they serve different functions. HENO handles your clinical notes, scheduling, and billing. Clinic OS Pro runs the retention automation layer on top: same-day no-show recovery, plan-completion nudges, and lapsed-patient win-back. The two are complementary, not competing.
Does HENO have patient reactivation or no-show recovery features?+
HENO includes appointment reminders and two-way texting, but it does not offer the structured automation flows Clinic OS Pro provides – same-day Rescue outreach, mid-care Complete nudges, or a systematic Win-Back sequence for patients gone 60+ days.
Do I have to switch EMRs to use Clinic OS Pro?+
No. Clinic OS Pro integrates directly with Cliniko, Raintree, and Juvonno, and works with any other EMR via secure patient-list import. It is not an EMR itself and does not require you to change your system of record.
What does the 60-Day Sprint include compared to just subscribing to HENO?+
The Sprint is a done-with-you engagement on top of the Clinic OS Pro subscription. You get hands-on implementation, workflow setup, and a performance guarantee: recover $30K+ in 60 days or you don't pay the success fee. HENO is a software platform with standard onboarding – no outcome guarantee.
Is Clinic OS Pro a good fit if my clinic already runs on HENO?+
Likely yes – if you're losing revenue to no-shows, early drop-off, or lapsed patients, HENO's toolset won't recover that automatically. Clinic OS Pro's three retention flows address exactly that gap. Book an Implementation Call to see if the numbers make sense for your clinic.
Ready to See How Clinic OS Pro Works for Your Clinic?
Book an Implementation Call. We'll review your EMR, show you your recoverable revenue, and build a custom setup plan.