Clinic OS Pro vs Klara
Patient communication + workflow automation (owned by ModMed) – Undisclosed (sales call required)
See how Clinic OS Pro compares for sports & ortho PT clinics.
Where Clinic OS Pro Wins
PT-specific retention engine
Klara is a horizontal communication platform built for ModMed's customer base (derm, ophthalmology, ortho). Clinic OS Pro is purpose-built for sports & ortho PT retention – the flows, scripts, and benchmarks are PT-native.
Plan-of-care completion – a PT-only feature
Klara has no concept of a plan of care. For PT clinics, the biggest revenue leak is patients dropping off mid-treatment. Clinic OS Pro's Complete Flow tracks remaining visits and nudges patients to finish.
Transparent flat pricing
$149/mo, public. Klara requires a sales call and pairs best with ModMed – if you're not on their EMR you're paying for capability you don't fully use.
Lapsed patient reactivation
Klara is designed for active-patient communication. Clinic OS Pro's Win-Back Flow is built specifically for the 6-12 month inactive patient pool – where most PT clinics have $50K+/yr sitting unused.
Where Klara Wins
Multi-channel inbound (SMS, web chat, voicemail)
Klara is excellent at consolidating inbound patient communication across channels into one inbox. If your clinic gets a high volume of inbound calls and chat, Klara's inbox is more mature.
ModMed integration depth
If you're on a ModMed EMR (gMed, Modernizing Medicine), Klara is tightly integrated and likely the natural choice.
Established multi-specialty track record
356M+ messages sent across thousands of practices. The platform is battle-tested at scale across many specialties.
Which Is Right for Your Clinic?
Choose Clinic OS Pro if:
Owner-led sports & ortho PT clinics that want PT-specific retention automation (no-show, POC completion, lapsed reactivation) on top of their existing EMR.
Choose Klara if:
Multi-specialty practices on ModMed EMR that need a horizontal patient-communication inbox more than PT-specific retention flows.
Ready to See How Clinic OS Pro Works for Your Clinic?
Book an Implementation Call. We'll review your EMR, show you your recoverable revenue, and build a custom setup plan.